Description
POSITION TITLE: Ancillary Departments Scheduler
Department: Centralized Scheduling
Reports to: Patient Intake Coordinator/Chief Ancillary Officer Services
Date: 2/8/2021, 1/2022, 9/2022
Purpose of Position:
The purpose of the Ancillary Department Staff person is to efficiently and effectively schedule outpatient tests and treatments.
Essential Functions:
Essential functions include but are not limited to the following:
1 Maintains ancillary department’s schedules.
2 Schedules patients for tests and/or treatments as orders are received, in a timely manner.
3 Cooperates and maintains effective communication with departments’ staff.
4 Completes and delivers No-show/Cancelled appointment forms to ordering physician as per policy.
5 Provides patient notification sheets and instructions for scheduled tests and treatments per policy.
6 Other tasks as delegated by supervisor as needed.
The preceding functions have been provided as examples of the types of work performed by employees assigned in this job classification. Management reserves the right to add, modify, change or rescind work assignments and to make reasonable accommodations as needed.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills and /or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements
Education, Qualifications, Experience:
High School education required. Previous work experience in a clerical position preferred. Working knowledge and experience in computer use required. Must have demonstrated ability in written and oral communications and interpersonal skills to effectively communicate with staff and customers. Must be capable of mature and independent judgment, inquiring when necessary, to effectively carry out duties.
Typical Working Conditions:
Prolonged time on telephone, and computer work.
Contact of patients under wide variety of circumstances.
May be exposed to occasional different patient elements.
Expectation of Service: This is a non-exempt 40 hour per week position. Regular and punctual attendance is required.
Physical Requirements: This sedentary position requires sitting most of the time at a desk, talking on the phone by handset or headset, and typing at a computer terminal. There is potential for repetitive motion of hand and wrist with these tasks. There is possibility of eye strain when working on the computer for long periods of time. Occasionally requires walking, standing, bending and stooping. Requires adequate hearing and vision, with or without correction, for all types of interpersonal communications. This list is not exhaustive and may be supplemented.
I hereby acknowledge that I have read and understand the content of this job description. I understand that this job description may be revised from time to time in the future by the Company in its discretion. I understand and agree that nothing in this job description should be construed as a contract of employment, and that employment with this Company is at-will meaning that the terms of employment may be changed with or without notice, with or without cause, including, but not limited to termination, demotion, promotion, transfer, compensation, benefits, duties and location of work.
